Merlin Business Software Integration

Looking to build a fast-paced, high quality e-commerce website that integrates with your Merlin Business Software ?

We have extensive experience of integrating Wida Group websites with the Merlin Business Software package, providing a seamless link between the two systems allowing your website to be fully updated with products and accounts as well as querying critical data in real time.

Using the Web Services Tool Set, your website displays the same product data that is held in your Merlin system ensuring that you only have a single source for your data and negating the need to keep two separate channels up to date simultaneously.

A variety of features are available and can be split into products & sales and account management.

Products and Sales:

A twice daily synchronisation allows you to keep an up-to-date inventory on your website. Critical information such as stock and pricing is fetched in real time to ensure 100% accuracy.

  • Synchronise product data from Merlin to the website (twice daily)
  • Manage your website hierarchy and sitemap through Merlin
  • Manage media (images, videos and documents) locally on your server
  • Get real time stock figures direct from Merlin
  • Get real time prices direct from Merlin
  • Utilise quantity break pricing and pack quantities
  • Cross sell and up sell products using related, alternative and promotional products
  • Group similar products together on a single product page
  • Create offers and promotions in tandem with Merlin
  • Accept retail orders on a cash account
  • Real time order pushing into Merlin SOP

Account Management:

As well as allowing your website to display and sell products to retail and non-existing customers, it can also synchronise your trade account customers from Merlin allowing them to benefit from:

  • Accept existing trade customer orders on their accounts with their price books
  • Product ordering templates
  • Quick order mechanism by product code, mpn or barcode including a .csv file upload option
  • Cherry pick from order history (last 4 months history)
  • View current orders
  • View outstanding invoices
  • Pay invoices online
  • Retrieve, view and convert quotes to orders
  • View invoice history
  • Proof of delivery documents
  • Manage budgeting, multi-level permissions and order authorisations

In addition to the above, any number of custom features can be written specifically for you and your business. With over 50 mutual clients, our partnership with Merlin guarantees you a wealth of experience and knowledge and a website that works for you and your customers.